What is a casino provider
Are you a starting online casino gambler? Then it is important to understand the difference between a casino provider and a casino games provider.
A casino provider is a company that operates an online casino platform. This platform provides the necessary software and infrastructure for online gamblers to access a various collection of casino games.
This software does a lot of things: managing player accounts, processing transactions, delivering players´ support, geolocation, marketing, and ensuring the security and fairness of the games.
On the other hand, a casino games provider is a company that specializes in creating and developing the running casino games, offered on the online casino platform. The games provider company supplies popular games such as slots, blackjack, roulette, and baccarat, as well as the newest games that he has developed.
Casino games providers may also offer additional features such as progressive jackpots, bonus rounds, and live dealer games.
In Summary
While a casino provider manages the online casino platform and overall player experience, a casino games provider focuses solely on creating and developing the casino games themselves.
In this article we limit ourselves to the casino providers. In a subsequent article you will hear more about the Casino Games providers.
Table of Contents
What Makes a Great Online Casino
Today, the range of online casino providers is huge. So, players have a vast choice of websites to join and play at. Let´s have a closer look at each of the key factors that play a big role whether an online casino is successful or not.
1. CASINO DESIGN
A great online casino should have a design that is not only visually appealing but also functional and user-friendly. It must create a seamless and enjoyable experience for players. The design forms the face of the casino. It welcomes the players and delivers their first impression of the casino. The homepage of the casino in particular plays a very important role in this.
But there is more than that important:
- Is the design visually attractive? Has it high-quality graphics and animations that create an entertaining environment.
- Can the player easy navigate between the different sections of the casino website? Are the menus, buttons, and links clear? Online players do not have much patience, that is well known. They don´t like to read either. Action is the message for them. So they want to quickly find the right information they are looking for. In other words, speed and clarity is the main message with regard to the homepage of each casino.
- Is the website responsive? The design of an online casino website should be responsive. Meaning that it should adjust to different screen sizes and resolutions, ensuring a consistent and enjoyable experience across desktop, mobile, and tablet devices. In the field of usable on all modern devices such as Desktop, Laptop, Mobile Phone and Tablet, much progress has been made in recent years. That was necessary because players wanted to be able to gamble anytime and anywhere. On the bus, in the car, on vacation, during a walk, in the café, you name it. Forced by the mobile society, casino providers had to adjust their business. It made the difference between live or die! They spent a lot of money drastically updating their business model, or disappear from the gambling theater.
- Game presentation: see further in this article.
In Summary
An online casino provider must surprise the players visiting his website for the first time! Besides this, the keyword here is user-friendly! The games must load quickly. the registration process must be easy as possible. Easy navigation through the games. Mobile-friendly means user-friendly. The home page must display all licenses and certifications to communicate trust and fairness.
2. CHOICE OF CASINO GAMES
Naturally, the Casino Games selection is very important for the success of every online casino. A great online casino should offer a wide variety of high-quality games from reputable software providers. This includes popular games like slots, blackjack, roulette, baccarat, scratchcards, video games, as well as new games and live games. Every casino has its set of most popular casino games which make the biggest part of the casino profit. The more games a casino presents, the more players it will attract.
As reported above, this topic is not dealt with in this article. We invite you to read this article if you want to know more about Casino Games Providers.
3. VARIETY OF PAYMENT OPTIONS
Just like with the games, players need to have a choice of payment options. A great online casino should offer a variety of secure and convenient payment options, including credit cards, e-wallets, bank transfers, and cryptocurrency. This ensures that players can choose the method that is most convenient and secure for them. So, the more payment methods on offer, the more deposits a casino will get.
The casino should also process withdrawals quickly and efficiently.
Note that the mix of available payment methods strongly depends on the regions the casino is targeting.
4. EASY WITHDRAWALS
The term payment in point 3 includes two directions: the payment from the player to the casino, usually referred to as a ´deposit´. However, if a player wins, the casino has to pay the player, usually called a ´withdraw(a)l´.
The withdraw of the players´ winning is a factor of critical importance. The less time and paperwork it takes, the more loyal players will be/will stay. The faster, the better and preferably within 10-20 minutes without any hassle! An absolute, negative boost in this context is a casino that requires a lot of additional documents without clear reasons or simply delays payments for days.
However, the standard withdrawal procedures such as checks of the player´s personal documents (Read more about this subject in this article: Know-Your-Customer) can not be neglected!
Conclusion
The Processing Time for deposits and withdrawals should be reasonable, transparent, with clear information on how long each payment method takes to process.
5. LIVE CHAT SUPPORT
Live chat support is a necessary players´ service option. It allows players to chat in real-time with a customer support representative. In general, this takes place via a chat window on the casino´s website or mobile app. Here are some key benefits of live chat support:
Speed: Live chat support is a convenient manner for players to get help with any issues or questions they may have. And the contact is preferably immediately. As mentioned earlier, online casino players have no patience. Players want immediate answers to their questions or concerns.
Accessibility: the availability of live chat in an online casino may vary depending on the casino´s policies and practices. Some online casinos may offer 24 ⁄ 7 live chat support, while others may have more limited hours of operation. In general, it is important for online casinos to consider the needs of their players when setting their live chat hours, taking into account the time zones and geographic locations of their players residence.
In addition, online casinos can offer alternative methods of support, such as email or phone support, for customers who may not be able to access live chat during the casino´s designated hours of operation.
Conclusion
Overall, live chat support must be a valuable players´ service option for online casino players, providing convenient, fast, and personalized assistance when they need it. Effective and friendly front-line support is one of the main reasons players return to an online casino again and again.
6. ACCEPTANCE OF CRYPTO-CURRENCIES
With the growing popularity of Bitcoin and other crypto-currencies, the ability to accept deposits and withdrawals in cryptocurrencies is almost a must for any online casino nowadays. The most interesting benefits for online casino players are a higher degree of privacy, and much faster payment processing time.
In the meantime, time has learned that the acceptance of cryptocurrencies at online casinos is becoming increasingly common. Cryptocurrencies, such as Bitcoin, Ethereum, and Litecoin, represent several advantages over traditional payment methods, including increased security, lower transaction fees, more privacy, and faster processing times.
Another benefit of using cryptocurrencies at online casinos is faster processing times. Cryptocurrency transactions can be processed almost instantly, compared to traditional payment methods, which can take several days to process. Important for players who want to withdraw their winnings quickly.
Finally, cryptocurrencies often have lower transaction fees than traditional payment methods, which helps players to save money on transaction costs. This can be particularly beneficial for high rollers or frequent players who make a large number of transactions.
7. BONUSES AND PROMOTIONS
There is no casino without bonuses and free spins. The more generous and versatile promotions an online casino provider offers, the happier players are. Online casino bonuses are one of the most popular features of internet gambling sites. But what exactly are online casino bonuses, how do they work, and what are the different types of bonuses available?
That is the main raison why we have made a separate section for this very important part of each casino provider. So, keep reading!
What are online casino bonuses?
Online casino bonuses are promotional offers given by gambling sites to players as an incentive to join and deposit money into their player accounts. These bonuses can come in a variety of forms, including free spins, free cash money, coupons, no deposit bonus, deposit bonuses, casino credits, birthday bonus, anniversary bonus and cashback rewards.
The goal of these bonuses is to encourage players to spend more time and money playing games on the site.
How does an online casino bonus work?
When you sign up for an online casino, you will often be offered a welcome bonus. This welcome or sign-up bonus can come in the form of a no deposit bonus with free spins, a nodeposit bonus with free money, a deposit match bonus, or a combination of this occasions.
What are the different types of online casino bonuses?
There are many different types of online casino bonuses available, each with its own advantages and disadvantages. Here are some of the most common types of bonuses you may encounter:
- Welcome bonus: this is the most common type of online casino bonus. The purpose of this bonus is that new players register in the casino and spend money, meaning make their first deposit.
- The Free Spins Bonus is a form of a welcome bonus that allows new players to play a specific slot game with free spins given by the casino.
- The Free Money Bonus is also a form of a sign-up bonus expressed with $,€,£ 10, 15, 20, 25, 31 (examples) free cash money. For this kind of free bonus, it can be necessary to use or redeem a coupon code. See our article ´How to use a coupon code´.
- No deposit bonus: This type of bonus is often offered to new players as a way to try out the casino without making a deposit. No deposit bonuses can come in the form of free spins or a small amount of bonus cash.
- The deposit match Bonus: means that the casino will match your deposit up to a certain amount. For example, you sign up for an online casino that offers a 100% deposit match bonus up to $500. If you deposit $200 into your account, the casino will match your deposit with an additional $200, giving you a total of $400 to play with. Or this example: you deposit $600, the casino will still only give you a maximum bonus of $500.
- The Reload bonus: this type of bonus is designed to reward existing players for making additional deposits. Reload bonuses can come in the form of free spins, deposit matches, or other types of rewards.
- Cashback bonus: this type of bonus rewards players with a percentage of their losses back in the form of bonus cash. For example, if you lose $100 playing a game, a cashback bonus of 10% would give you $10 in bonus cash.
- Loyalty bonus: this type of bonus rewards loyal players for spending time and money on the site. Loyalty bonuses can come in the form of free spins, cashback rewards, or other types of bonuses.
- Birthday bonus: is a special type of bonus that some online casinos offer to their players on their birthday. The exact details of the Birthday bonus can vary from one casino to another. Some casinos may offer free spins on a specific slot game, while others may offer bonus cash that can be used to play any game on the site. Some casinos may also offer a combination of these types of bonuses.
To receive the Birthday bonus, players must typically have an active account with the casino and have made at least one deposit in the past. Some casinos may also require players to opt-in to receive the Birthday bonus by providing their birthdate in their account information. Note that Birthday bonuses often come with certain terms and conditions.
- Anniversary Bonus: is a special type of bonus that some online casinos offer to their players to celebrate the age of the casino. For example: in 2023 SlotoCash Casino celebrates its 16th Birthday. You can make profit of a special Birthday Bonus while entering the Promo Code: SLOTO16.
The details of the Anniversary Bonus can vary depending on the casino. To qualify for the Anniversary Bonus, players typically need to have an active account on the site for a certain amount of time, usually one year. As with other types of bonuses, the Anniversary Bonus may come with certain TandCs.
- Cashable Bonus: a cashable casino bonus means that you can withdraw the bonus money as soon as the wagering requirements are met. Generally, this is the best type of casino bonus.
- Non-cashable Bonus: or ´play-only bonuses´ actually deduct the bonus amount from the total if you try to withdraw. So, no worries, you can take the bonus and use it to play casino games. However, if you try to withdraw, everything you received as a bonus is removed/deducted from your balance.
For example, suppose you got a $€£100 as a matched, non-cashable bonus with a $€£100 deposit. You play for a while and are left with $€£150 of the $€£200 total. The casino will remove the $€£100 bonus if you withdraw, leaving you with only $€£50.
TIP! Try to find only cashable casino bonuses. Non-cashable bonuses are just a fancy way of playing casino games for free but turning a profit is almost zero.
- Sticky Bonus: this bonus basically prevent you from withdrawing any money from your initial deposit unless you complete the wagering requirements. In practice, sticky bonuses will likely just mean you’ll lose both your deposit and your bonus before you actually get to withdraw anything. So, we don’t recommend them at all!
Bonus Terms and Conditions
Players agree to the casino´s TandCs by ticking a box while signing up. Some of the T&Cs are bonus specific while others are not. Bonus terms and conditions in general can be unclear and confusing. Even if suppose you have chosen the best casino for you with, what you think is the best bonus available, pay extra attention to little details and terms and conditions.
- Casino bonus terms and conditions define how a certain bonus can be used. The ´Wagering Requirements´ (WR) are often the most most important detail in any casino bonus. They explain how multiple times your bonus has to be played before it becomes available as withdrawable cash.
There are two types of wagering requirements:
- For example: If you read ´a 30x bonus´, it means that you just need to play through the bonus 30 times. So, when you deposit $€£100, get $€£100, and need to play through $€£3,000.
- If the bonus states ´30 x bonus + deposit´, the wagering requirement refers to both the bonus and your initial deposit. In this case, that would be a $€£100 deposit, plus a $€£100 bonus, and all of that 30 times for a $€£6,000 total requirement.
The TandCs associated with each bonus vary from casino to casino. Obviously these rules have a reason, and they must be followed. It´s your job to choose those bonus rules that suit you the best. If you break the bonus rules, the consequences usually are: pulling away the bonus or banning your account, temporarily or permanently.
Final conclusion about Online, Mobile Casino Providers
Have we told you everything about online casino providers with this article? Certainly not!
A first reason is that this article would then look more like a newspaper. There is a huge amount of information available on this subject today.
Second, the purpose of this article is to introduce new online gamblers. The online casino providers is the first step for them. This is followed by a series of articles in which we further discuss other topics such as the casino games providers, geolocation, tournaments, and what else we find worth discussing in our casino guide.
You have learned at this moment that thе fіrst onlіnе gamblіng casino wеbsіtе opеnеd in 2010, pavіng thе way for thе thousands online casino platforms that run on thе іntеrnеt now.
In case you ever have been gambling in a ´land based´ or ´brick´ casino, online casinos operate in the same way as those traditional casinos. They provide card games, slot machines, and other games of chance, as well as the ability to gamble on sporting events.
Launching an online casino is a huge and expensive job: it is a combination of software, hardware, and the internet to provide players with an online gambling experience. In fact it is a virtual platform where players can play casino games and place bets using the internet.
Before you can place bets and play games, players need to sign up and register an account with the online casino. Thanks to modern techniques, you can log onto an online casino from any device, such as a laptop, tablet, or smartphone, and start playing.
The payment methods and the license required, distinguish online casinos from traditional casinos.
The 3 most important eyecatchers to look out for at Online Casinos are a valid license, a large game selection, and a good customer service.
Our next guide step will be our article about What is a casino games provider?
Good luck!
